Privacy Policy

1. Introduction

Billas Group UAE (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our cleaning services in Abu Dhabi. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Service address
• Booking details
• Website usage data (cookies, IP, device info)

3. How We Use Your Information

• To provide cleaning services
• To manage bookings and appointments
• To respond to inquiries
• To improve our services
• To send updates and offers

4. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

5. Information Sharing

We do not sell or trade your personal information. Data is only shared when necessary to:

• Provide cleaning services
• Support business operations
• Comply with legal requirements

6. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings.

7. Your Rights

• Access your personal data
• Request corrections
• Request deletion
• Opt-out of marketing messages

8. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations.

9. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.